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Getting Started

Welcome to Revve AI
What Is a Chat Agent?
Creating Your First Chat Agent
Understanding Engine Types
Publishing & Versioning

General Configuration

Configuring Agent Identity
Choosing an LLM Model
Welcome Messages and Conversation Starters
Language and Tone Settings

Channel Setup

Website Widget Appearance and Styling
Website Installation
Website Bubble Messages
Email Channel Setup
SMS Channel Setup
WhatsApp Channel Setup
Zalo Channel Setup
Messenger Channel Setup

Inbox

Inbox Overview
Managing Conversations
Filtering and Searching Conversations
Conversation Analysis Panel
Human Takeover

History & Analytics

Chat History
Exporting Conversations
Analytics Dashboard
Daily Reports

Knowledge Base

Knowledge Base Overview
Adding Web Pages and Documents
Managing FAQs
Knowledge Gaps
Knowledge Base Settings

Conversational Flow

Flow Editor Overview
Creating and Connecting Nodes
Global Nodes and Prompts
Flow Node Features

Voice Agents

What Is a Voice Agent?
Creating Your First Voice Agent
General Settings
Model Settings
Knowledge Base
Advanced Settings
Conversational Flow
Preview and Testing
Publishing and Versions
Call History and Analytics
Agent Dashboard

Campaigns

What Is a Campaign?
Creating a Campaign
Enrolling Contacts
Campaign Advanced Settings
Monitoring Campaigns

Automations

Automation Rules — Overview
Creating Automation Rules

Campaigns

Campaign Advanced Settings

Configure prehook verification, structured exit conditions, and API-driven eligibility checks for campaigns.

Enrolling Contacts Monitoring Campaigns

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