# Revve AI

## Docs

- [Automation Rules — Overview](https://www.revve.ai/docs/automations/automation-rules-overview.md): Trigger actions automatically when events happen — calls analyzed, contacts updated, enrollments completed, and more.
- [Creating Automation Rules](https://www.revve.ai/docs/automations/creating-automation-rules.md): Step-by-step guide to building automation rules with event triggers, conditions, and actions.
- [Campaign Advanced Settings](https://www.revve.ai/docs/campaigns/campaign-advanced-settings.md): Configure prehook verification, structured exit conditions, and API-driven eligibility checks for campaigns.
- [What Is a Campaign?](https://www.revve.ai/docs/campaigns/campaign-overview.md): Learn how AI-powered campaigns automate multi-channel outbound engagement — voice calls, SMS, WhatsApp, Email, and Zalo.
- [Creating a Campaign](https://www.revve.ai/docs/campaigns/creating-a-campaign.md): Step-by-step guide to creating and configuring an outbound campaign with AI agents, engagement flow, instructions, and exit conditions.
- [Enrolling Contacts](https://www.revve.ai/docs/campaigns/enrolling-contacts.md): How to add leads to a campaign via CSV upload, API integration, or manual enrollment.
- [Monitoring Campaigns](https://www.revve.ai/docs/campaigns/monitoring-campaigns.md): Track campaign performance with the dashboard, enrollment detail views, and call/message history.
- [Email Channel Setup](https://www.revve.ai/docs/channel-setup/email-channel-setup.md): Connect email accounts and configure how your Chat Agent handles email conversations.
- [Messenger Channel Setup](https://www.revve.ai/docs/channel-setup/messenger-channel-setup.md): Connect your Facebook Page to enable your Chat Agent to communicate via Facebook Messenger.
- [SMS Channel Setup](https://www.revve.ai/docs/channel-setup/sms-channel-setup.md): Connect a Twilio phone number to enable your Chat Agent to communicate via SMS.
- [Website Widget Appearance and Styling](https://www.revve.ai/docs/channel-setup/website-appearance-and-styling.md): Customize the look and feel of your website chat widget, including colors, avatar, size, and advanced CSS overrides.
- [Website Bubble Messages](https://www.revve.ai/docs/channel-setup/website-bubble-messages.md): Configure bubble messages, dynamic messages by URL, and conversation content settings for your website chat widget.
- [Website Installation](https://www.revve.ai/docs/channel-setup/website-installation.md): How to install the Revve AI chat widget on your website using JavaScript or WordPress.
- [WhatsApp Channel Setup](https://www.revve.ai/docs/channel-setup/whatsapp-channel-setup.md): Connect your WhatsApp Business profile to enable your Chat Agent to communicate via WhatsApp.
- [Zalo Channel Setup](https://www.revve.ai/docs/channel-setup/zalo-channel-setup.md): Connect your Zalo Official Account to enable your Chat Agent to communicate via Zalo.
- [Creating and Connecting Nodes](https://www.revve.ai/docs/conversational-flow/creating-and-connecting-nodes.md): How to add new nodes, define transitions between them, and set conditions that control the conversation path.
- [Flow Editor Overview](https://www.revve.ai/docs/conversational-flow/flow-editor-overview.md): An introduction to the visual Conversational Flow editor and how to access it.
- [Flow Node Features](https://www.revve.ai/docs/conversational-flow/flow-node-features.md): Per-node settings for contact collection, meeting scheduling, human escalation, testimonials, tools, and automation.
- [Global Nodes and Prompts](https://www.revve.ai/docs/conversational-flow/global-nodes-and-prompts.md): How to configure nodes that are accessible from any point in the conversation and set instructions that apply across all nodes.
- [Choosing an LLM Model](https://www.revve.ai/docs/general-configuration/choosing-an-llm-model.md): Select the AI provider and model that powers your Chat Agent's responses.
- [Configuring Agent Identity](https://www.revve.ai/docs/general-configuration/configuring-agent-identity.md): Set your Chat Agent's name, description, and role to define how it presents itself to visitors.
- [Language and Tone Settings](https://www.revve.ai/docs/general-configuration/language-and-tone-settings.md): Configure which languages your agent supports and what communication style it uses.
- [Welcome Messages and Conversation Starters](https://www.revve.ai/docs/general-configuration/welcome-messages-and-conversation-starters.md): Configure what visitors see when they first open your chat widget.
- [Creating Your First Chat Agent](https://www.revve.ai/docs/getting-started/creating-your-first-chat-agent.md): Step-by-step guide to create, configure, and publish your first Chat Agent.
- [Publishing & Versioning](https://www.revve.ai/docs/getting-started/publishing-and-versioning.md): How drafts, publishing, and version history keep your live agent safe while you iterate.
- [Understanding Engine Types](https://www.revve.ai/docs/getting-started/understanding-engine-types.md): Compare Single Prompt and Conversational Flow to choose the right engine for your agent.
- [What Is a Chat Agent?](https://www.revve.ai/docs/getting-started/what-is-a-chat-agent.md): Learn what Chat Agents are, which channels they support, and what they can do for your business.
- [Analytics Dashboard](https://www.revve.ai/docs/history-analytics/analytics-dashboard.md): Monitor agent productivity, conversation volume, and escalation trends across your team.
- [Chat History](https://www.revve.ai/docs/history-analytics/chat-history.md): Browse, filter, and review all past conversations across your Chat Agents.
- [Daily Reports](https://www.revve.ai/docs/history-analytics/daily-reports.md): Receive automated daily performance summaries for your Chat Agents by email.
- [Exporting Conversations](https://www.revve.ai/docs/history-analytics/exporting-conversations.md): Download your chat history as CSV files for offline analysis and reporting.
- [Conversation Analysis Panel](https://www.revve.ai/docs/inbox/conversation-analysis-panel.md): Understanding the right-side panel that displays agent info, contact data, AI analysis, tickets, evaluation, and comments.
- [Filtering and Searching Conversations](https://www.revve.ai/docs/inbox/filtering-and-searching.md): How to find specific conversations using search, filters, and the filter panel.
- [Human Takeover](https://www.revve.ai/docs/inbox/human-takeover.md): How to take over a conversation from the AI, hand it back, and track who is responding.
- [Inbox Overview](https://www.revve.ai/docs/inbox/inbox-overview.md): Your central hub for managing all customer conversations in real time.
- [Managing Conversations](https://www.revve.ai/docs/inbox/managing-conversations.md): How to assign conversations, apply labels, change status, reply to visitors, and leave internal comments.
- [Welcome to Revve AI](https://www.revve.ai/docs/introduction.md): Build AI-powered chat agents that handle customer conversations across every channel.
- [Adding Web Pages and Documents](https://www.revve.ai/docs/knowledge-base/adding-web-pages-and-documents.md): Upload files, add web page URLs, and set up automated crawlers to keep your agent's knowledge current.
- [Knowledge Base Overview](https://www.revve.ai/docs/knowledge-base/knowledge-base-overview.md): Understand how your AI agent uses your content to deliver accurate, helpful answers.
- [Knowledge Base Settings](https://www.revve.ai/docs/knowledge-base/knowledge-base-settings.md): Configure how your agent searches the knowledge base to find the best answers.
- [Knowledge Gaps](https://www.revve.ai/docs/knowledge-base/knowledge-gaps.md): Find questions your agent could not answer and fill the gaps in your knowledge base.
- [Managing FAQs](https://www.revve.ai/docs/knowledge-base/managing-faqs.md): Create and organize question-and-answer pairs to give your agent precise responses to common questions.
- [Advanced Settings](https://www.revve.ai/docs/voice-agents/advanced-settings.md)
- [Agent Dashboard](https://www.revve.ai/docs/voice-agents/agent-dashboard.md)
- [Call History and Analytics](https://www.revve.ai/docs/voice-agents/call-history-and-analytics.md)
- [Conversational Flow](https://www.revve.ai/docs/voice-agents/conversational-flow.md)
- [Creating Your First Voice Agent](https://www.revve.ai/docs/voice-agents/creating-your-first-voice-agent.md)
- [General Settings](https://www.revve.ai/docs/voice-agents/general-settings.md)
- [Knowledge Base](https://www.revve.ai/docs/voice-agents/knowledge-base.md)
- [Model Settings](https://www.revve.ai/docs/voice-agents/model-settings.md)
- [Preview and Testing](https://www.revve.ai/docs/voice-agents/preview-and-testing.md)
- [Publishing and Versions](https://www.revve.ai/docs/voice-agents/publishing-and-versions.md)
- [What Is a Voice Agent?](https://www.revve.ai/docs/voice-agents/what-is-a-voice-agent.md)