Aerial imagery and property data, United States · Inbound website chat · Cloud · Live since February 2026
AI Chat Agent for Website Lead Capture
Every website visitor gets an instant answer and a path to a sales meeting, around the clock.
- 1,317
- chat conversations handled in August 2026
- 2,847
- AI replies sent in that month, with no human agent
The client
The company sells aerial imagery and property reports to construction, solar, insurance, and government buyers, and employs about 5,000 people. Its Marketing team owns the website lead funnel and routes each lead to one of five sales verticals.
The problem
Buyers arrive on the company’s website with a specific question: a roof report for one address, a solar quote, or a government imagery contract. A web form answered none of those questions. The visitor filled in a form, waited for a rep, and often left before the first touch. The company wanted every visitor answered at once, qualified, and booked with the right rep, without adding marketing or sales headcount.
What Revve built
- Scope: An AI chat agent on the website that answers product questions, captures the lead, and offers a sales meeting.
- Integrations: HubSpot receives every lead first and assigns the rep by vertical: round-robin for government, state-based for construction, one named rep each for solar, CID, and insurance. The agent then triggers the same scheduling flow as the existing web form, so sales keeps one calendar.
- Knowledge: The agent answers from the company’s own product and pricing content. It does not guess on off-script questions.
- Compliance: SMS replies run under the company’s existing TCPA consent process. The agent discloses that it is an AI.
- Human handoff: A visitor who asks for a person moves to the shared inbox, where a human picks up the thread.
How we deployed
Cloud deployment on the Revve platform. The company’s marketing analyst has self-service access: version control, draft testing, and a diff view before each publish. Custom summary prompts turn each chat into structured fields for HubSpot and Salesforce.
Results
Measured from the Revve platform, August 2026.
| Metric | Value |
|---|---|
| Chat conversations handled | 1,317 active threads |
| AI replies sent | 2,847, with no human agent in the loop |
In their words
Revve’s dramatically improving our time-to-first-touch for leads.
What is next
The company is preparing an outbound voice agent for the Solar vertical. It calls each new lead right after the form fill, qualifies the lead, and books the meeting on the rep’s calendar. Construction and the Customer Care team are the next candidates.
