Every channel, one inbox

WhatsApp, SMS, email, Messenger, Zalo, voice, and web chat — all in a single dashboard. One view of every customer conversation, regardless of channel.

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Powering customer operations for industry leaders

Stop switching tabs, start resolving faster

Your team works from one inbox. AI and humans handle conversations side by side, with automatic routing that puts each message in front of the right person.

Unified conversation view

Every message from every channel lands in one inbox. Filter by channel, agent, status, or label. No more switching between WhatsApp Business, Gmail, and Messenger tabs.

8+ channels, native formatting

WhatsApp templates, Messenger quick replies, Zalo OA sessions, and email threads all render natively. Your customers get a channel-native experience; your team sees everything in one place.

Automatic conversation routing

Conversations route to the right agent based on skill, availability, language, and VIP status. Previous-agent continuity means returning customers talk to someone who knows their history.

Full contact history in every conversation

See every past interaction — across every channel — in a sidebar panel. No asking customers to repeat themselves. No hunting through separate systems for context.

Real-time message delivery

Webhook-driven architecture means messages arrive instantly, not on polling intervals. Typing indicators, read receipts, and delivery status work across supported channels.

Regional channel support

Zalo OA for Vietnam, WhatsApp for global reach, LINE and Messenger for specific markets. Add channels as you expand without rebuilding your support workflow.

Ready to see it in action?

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See Omnichannel Inbox in action

“Revve's dramatically improving our time-to-first-touch for leads and letting sales focus on closing, not chasing.”

Marcy Comer, CMO, EagleView

30-min personalized demo
Custom ROI analysis
No commitment